WINDSOR LOCKS LIBRARY BOOK RESERVE
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Windsor Locks Public Library

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PLACING A HOLD

Our patrons now have several options for reserving books and other materials here at the Windsor Locks Public Library:

(1) Visit us or call the library at 627-1495. If we own the book and it is checked out we will be happy to place a hold for you and call or email you when your name comes up in the hold queue. If the book that you seek is currently on the shelf in the library we can set it aside for you to pick-up later in the day or sometime during the next day that we are open.

(2) Holds and system holds may also be placed on our materials through our online catalog. Look up your item, click on "PLACE HOLD" (at the left) and follow the instructions given. When an item is NOT holdable (for example, museum passes) or your card is blocked, trying to place a hold will result in a HOLD FAILED messsage. Don't forget that you need your library card to place a hold online! An item may not be available at the circ desk for you immediately after the hold has been placed (but we can retrieve it from the shelf for you when you arrive!).

ORDERING AN INTER-LIBRARY LOAN

If we do not own the book or other needed item, but it can be located in another library in Connecticut, we can request that the book be sent to the Windsor Locks Library for you via interlibrary loan. Depending on the availabilty of the item, you may receive it in a few days or in a few weeks. We will call or email you (whichever you prefer) when it arrives at the Windsor Locks Library. If the item that you are seeking is from a nearby library and you need it immediately, you may prefer to go to that library and use your Windsor Locks Library card to check it out. You may also request materials from other libraries through ReQuest, the statewide catalog if they are not available through our own catalog / consortium. Your Windsor Locks Library card may be used at any library in the state of Connecticut.

USING OUR ONLINE RESERVE FORM TO REQUEST MATERIALS

An interlibrary loan my be requested in person or by phone, or by an ONLINE RESERVE REQUEST. To ensure that the correct book is reserved for you, please review the following before you submit a request:

1. Check our ONLINE CATALOG to locate the book and to determine whether it is currently available or checked out. Note the TITLE, AUTHOR, and CALL #. If the book is currently on our shelf you may prefer to call and ask us to hold it for you. Due to time contraints we cannot guarantee that the book will still be on the shelf when we process your request.

2. If we do not own the book but another library does, we may be able to obtain the book for you via interlibrary loan (ILL). Library staff will check the holding libraries for your book or movie and determine if it is available.

3. You may also use the ONLINE RESERVE FORM if you are requesting a video, CD, or audio book that is not owned by the Windsor Locks Library. However, some libraries do not send these materials via ILL, so they may not be available to us even though they are listed in the other library's online catalog. If the item that you are seeking is needed immediately please call us or visit the library to request it.

4. Be sure that you have a current Connecticut library card. Materials cannot be checked out if your card is expired, blocked, or from another state.

5. All materials reserved MUST be picked up at the Windsor Locks Public Library. If you wish to have books sent to another library from Windsor Locks you must contact that library and have them send us an ILL REQUEST. Individual patrons cannot request materials directly via ILL.

Access our ONLINE RESERVE REQUEST FORM here.

Updated 11-18-2013